Frequently Asked Questions of eCommerce Shopping
Software
A4Desk eCommerce Shopping Cart Software is the easiest, most powerful eCommerce shopping cart software that you can use to set up an online store. Below are frequently asked questions from some of our customers:
Does eCommerce shopping cart software offer free trial version?
Yes. To help you evaluate eCommerce shopping cart software for new purchase, you can download the trial version from http://www.a4commerce.com/download.php
How is the trial version different from the registered one?
The trial version offers every feature and function of the product for you to test-drive. The only difference is the presence of 'Demo-only' button shown on the eCommerce shopping cart templates in trial version.
Is there any time limit of the trial period?
There is no time limit of the trial period.
I don't have any programming or web design skill, can I build a website myself using eCommerce shopping cart?
A4Desk eCommerce Shopping Cart Software gives you everything you need to create a website yourself; no programming or HTML skill is needed as coding has already been done by our developers!
I am newbie to web design. Do I need to start building a shopping cart from scratch or does the software provide existing templates?
The eCommerce online shopping cart offers professionally designed web shopping cart templates with color-scheme and photo/video combinations, letting you to have thousands of options. You really can create your own web site even if you have no technical skills. Run the software, pick up your favorite online shopping cart template, select your images and type your text description. Just like that, your shopping cart gets built or updated.
I would like to set the product price in EUR for my European customers, is it possible to achieve that?
Certainly yes. To cater to international clientele, the online shopping cart program supports multiple currency pricing, including USD, EUR, AUD, GBP, YEN and more.
Does the online shopping cart software support non English character? I need to build a shopping cart in French.
A4Desk e-Commerce Shopping Cart Software lets users include most other non English languages, they can use any language that is supported by UTF-8 protocol. With A4Desk eCommerce Shopping Cart Software anyone can create a multi-lingual online shop with provision for international currency and shipping calculation.
What kind of products can I sell using Flash PayPal shopping cart software?
There are three product types in A4Desk Flash Shopping Cart Software that let you add options. The first one is General type, which is suitable for physical products such as books, T-shirt, cell phone. Another two are Music and Video type tailored-made for selling digital items. Musicians or artists can select Music or Video types to sell music and video products and enable customers to listen to music or preview the video clip prior to purchase.
Can I embed my online PayPal shopping cart into my site? How can I do that?
After creating your online shopping cart, simply press publish button to upload the shopping cart. With auto generation of embed code, you can paste it into HTML code view of your site easily.
How is the payment handled when my customers decide to checkout?
When your customers click the 'Checkout' button, their payment will be transferred to the PayPal where your customers have to input their billing information like name, credit card number, birthday and email for verification. Both you and the customer will receive a confirmation email auto sent by PayPal.
How long does it take to have an eCommerce shopping cart designed?
The time frame is determined by the complexity of your shopping cart, such as whether you have to insert some video clips, photo gallery, etc. Usually it can be done in a few mouse clicks.
I am currently hosted with Godaddy.com and would like to switch over to other hosting company. How do I do this?
Just fill out the FTP info of your new host when you publish the shopping cart. Your shopping cart then be displayed in the new host.
Will my customers receive a confirmation email after purchase?
Yes, customers will receive a purchase order confirmation email from PayPal after the purchase has been made.
How can I send the music file to my customers after they make the purchase?
When the transaction is done, you can login your PayPal account to get the email address of your client. You can then send the music file manually by email.
How do I set up my shopping cart to accept payments by PayPal?
First, you can sign up a PayPal account at http://www.paypal.com, then type in your PayPal email address in payment setting field of eCommerce shopping cart software.
Which payment gateway(s) will work with the web shopping cart system?
The web shopping cart systems accepts real-time payments, including credit cards and PayPal.
Is there any maintenance fee required for me to update my shopping cart?
Revising, editing or changing existing eCommerce shopping cart template don't incur additional cost. You only have to pay once for the templates, then updates can be made as often as desired.
Are the eCommerce online shopping cart templates flexible for me to customize the layout, add hyperlinks, insert images?
Yes, A4Desk offers highly flexible online shopping cart templates. It includes an easy-to-use interface for you to customize almost every aspect of the template. The power and flexibility of this online shopping cart software is unlike any other third party software out there today.
How do I set up my shopping cart payment page to work with my PayPal processing account??
The only thing you need to do is to type the registered email account for PayPal in the software. Remember to place a test order to make sure it works.
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